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Refund Policy

All ticket purchases for THRIVE 27 are non-refundable after purchase.

Because venue commitments, speaker contracts, and other costs are finalized in advance, we are unable to offer cash refunds for cancellations. However, we understand that life happens! If you are no longer able to attend, we offer flexible ticket transfers and tax-deductible donation options detailed below.

Ticket Transfers (Pass to a Friend or Colleague)

You may transfer your registration to another person at no extra charge up to 7 calendar days prior to the event (February 25, 2027).

How to transfer: Log into your ticketing account, select your THRIVE 27 order, and edit the attendee name, email address, and workshop selections.

Transfers after Feb 25: If you need to make a last-minute swap after the transfer deadline, please contact us directly at thrive@raleigh.aiga.org and we will do our best to accommodate on a case-by-case basis.

Donate Your Ticket

Can’t make it and don't have a transferee? Convert your ticket into a tax-deductible contribution! As a 501(c)(3) non-profit organization, AIGA Raleigh can convert your unused ticket into a scholarship donation to support an emerging designer, student, or underrepresented creative attending THRIVE 27.

Request a donation receipt by emailing thrive@raleigh.aiga.org at least 72 hours before the conference begins.

Event Cancellation or Rescheduling

Event Postponement/Relocation: If THRIVE 27 is postponed or forced to change venues due to unforeseen circumstances beyond our control (e.g., severe force majeure weather events, state emergencies), your ticket will automatically roll over to the rescheduled dates.
Event Cancellation: In the rare event of a full event cancellation with no reschedule date, full refunds will be issued to all ticket holders automatically.

Questions?

If you need help with a transfer or have questions about your registration, reach out to our team at thrive@raleigh.aiga.org. We’re happy to help!

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